Terms and Conditions of Hire

Upon mutual agreement of a date for the hire of the facility, the hirer must provide written confirmation of their intentions. The booking will not be definite until Stevenage Leisure Ltd has acknowledged confirmation in writing. In the event of a hirer canceling a booking, the following cancellation fees will be charged:

• If cancelled more than seven days before the date, 60% of the estimated hire fee plus a non-negotiable Administration fee of £200.00 will be charged.
• If cancelled within seven days of the date, 100% of the hire fee plus a non-negotiable Administration fee of £200.00 will be charged.
• No hire charge shall be made nor will any loss of income be accepted by SLL for days upon which the hirer is unable to use the facilities by reason of any cause beyond SLL’s control, such as National Mourning, War, Fire, Strikes or Lock outs in the district directly affecting the venue or any public authority having jurisdiction.